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Privacy Policy

At Dr. Etech, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last Updated: January 2025

Data Security

Your data is protected with industry-standard security measures

Transparency

Clear information about how we collect and use your data

Data Minimization

We only collect information necessary for our services

Your Rights

You have control over your personal information

1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and address when you contact us or request services.
  • Technical Information: IP address, browser type, operating system, and device information when you visit our website.
  • Usage Data: Pages visited, time spent on pages, and navigation patterns to improve our website experience.
  • Project Information: Details about your solar installation when you request O&M services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our solar O&M services
  • To respond to your inquiries and support requests
  • To send you service-related communications and updates
  • To improve our website and services based on user feedback
  • To comply with legal obligations and protect our rights
  • To send marketing communications (with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences. However, disabling cookies may limit some features of our website.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in our operations (hosting, analytics, etc.)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal data
  • Right to rectify inaccurate or incomplete information
  • Right to request deletion of your personal data
  • Right to restrict or object to processing of your data
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dr. Etech Assets Pvt Ltd

310, Kalasagar Mall, Ghatlodia, Ahmedabad - 380061, Gujarat, India

Email: solarservice@dretech.in

Phone: +91 999 824 0428

Have Questions About Your Data?

We're here to help. Contact us if you have any concerns about your privacy or want to exercise your rights.

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